What our clients say . . .
Case Studies
Please contact us to discuss your needs in confidence, we do not publish client details online but can discuss your requirements in respect to current or previous projects in our portfolio.
Here are some recent case outlines, from UK and Europe
Government agency – The client was ramping up Records Management use and required assistance with bringing in stronger RM governance, experienced support for a new team, and experience in sorting out a chaotic shared repository prior to migrating into a cleaner RM environment.
Commercial client – A similar case but with strong ECM software in place and too many initiatives complicating matters. We took them back to the basics of file structure (classification) and information governance, as well as closer involvement of users to define the real business usage.
International organisation – Several software products were in place but the sheer size of the user base, plus limited resources made implementation progress slow. IKM Solutions were asked to assist with the RM project, bringing a greater focus on information management principles, and clarity to ensure a successful outcome.
Government arms-length agency – This project needed a better approach to knowledge capture and retention, as well as improving information governance and records management. We assessed and advised our client on the setup, closure and lessons-learned basis for managing long term projects. The need to map knowledge assets to enduring business functions was an important element of understanding and applying knowledge management for this client.