Information and Knowledge Management

What our clients say . . .

Thank you for a very interesting course about Taxonomy. It was very useful for my colleague and I, and I cannot wait to try some of what we learned.
DelegateNorway
Personally, I have found inspiration in this course more than once, often for SharePoint customers that have sites that proliferate in a messy way.
Swiss delegateTaxonomy & Metadata
Working with IKM solutions has given me invaluable knowledge on how to set up file plans that are efficient and can be used effectively by everyone in our company.
Records manager NW England
IKM Solutions helped manage a significant turn round within our organisation which had a deeply embedded cultural resistance to change when it came to restructuring the electronic record management systems. Key to the success of the turn round was the setting up of the information champion network. These were individuals within the organisation who quickly recognised the issues, had the right behaviours and attitudes and had foresight. IKM brought a wealth of knowledge and experience to the table, delivered sympathetically but also very focused when required.
Project managerCumbria
"I reached out to IKM Solutions for their expertise and their real-life experience of best practices in Information Management. I am very pleased we involved John and Naina early in that journey, as they introduced simple, logical recommendations and methodologies and were able to educate us on what was possible and realistic. We look forward to continuing to work with IKM Solutions to help us achieve our on-going objectives of this project and would recommend anyone else to do the same."
ECM Project ManagerSouthern England
"... I thoroughly enjoyed the course. It was particularly useful to hear first-hand examples from an experienced practitioner as it made it much easier to understand the principles."
Training delegate - ERM-pInsurance Industry
"... your training was excellent and I have been promoting it to my peers."
Records Manager - ERM-MasterLocal Government

Case Studies

Please contact us to discuss your needs in confidence, we do not publish client details online but can discuss your requirements in respect to current or previous projects in our portfolio.

Here are some recent case outlines, from UK and Europe

Government agency – The client was ramping up Records Management use and required assistance with bringing in stronger RM governance, experienced support for a new team, and experience in sorting out a chaotic shared repository prior to migrating into a cleaner RM environment.

Commercial client – A similar case but with strong ECM software in place and too many initiatives complicating matters. We took them back to the basics of file structure (classification) and information governance, as well as closer involvement of users to define the real business usage.

International organisation – Several software products were in place but the sheer size of the user base, plus limited resources made implementation progress slow. IKM Solutions were asked to assist with the RM project, bringing a greater focus on information management principles, and clarity to ensure a successful outcome.

Government arms-length agency – This project needed a better approach to knowledge capture and retention, as well as improving information governance and records management. We assessed and advised our client on the setup, closure and lessons-learned basis for managing long term projects. The need to map knowledge assets to enduring business functions was an important element of understanding and applying knowledge management for this client.